full privacy policy

About this Policy

This privacy policy and general privacy notice applies to Catherine Jury Coaching. I take your privacy seriously and this policy and notice has been drafted in accordance with the requirements of the General Data Protection Regulation (“GDPR”).

This privacy notice explains how I process your personal data (in all situations where I collect your data) and sets out your privacy rights. It also explains how the law and my approach to privacy and personal data protects you.

This privacy notice supplements any other privacy notices that I may provide to you at the point that I collect data from you and should be read in conjunction with those notices.

For the purpose of the GDPR I am the data controller and any enquiry regarding the collection or processing of your data should be addressed directly to me.

Information I collect

I will collect, process and store personal data only if it is directly provided to me by you. You may do this in your capacity as the user of this Website, by enquiring in relation to my services, becoming a customer or supplier, or potential supplier.

Personal information covers any information which relates to you as an identifiable person. Below are examples of the type of data that this may include:

Identity Data including forenames, last name, maiden name, date of birth, gender, marital status, and username or similar identifier.
Contact Data may include invoicing; purchase order; home or work address, email address and telephone numbers, personal or job title and position.
Financial Data may include bank account and payment card details.
Special Category Data for example health or medical data, details about your race, religion, sex and political opinions.
Transaction Data may include payments made for products and services you have purchased from me, or in relation to payments that I have made to you.
Technical Data may include internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices used to access this Website.
Profile and Usage Data may include enquiries submitted by you, purchases information, feedback and survey responses, and how you use my website, products and services.
Marketing Data may include details of any preference that you have advised me of in relation to marketing communications from me.

I may also collect non-personal data such as Aggregated Data, which is data that may be obtained from your personal data, but which does not directly or indirectly identify you. This may include Usage Data detailing how you use my website and the features and areas that you have interacted with.

How do I collect your personal data?

A range of different methods may be used to collect data, which may include the following methods:

Direct interactions with me in person, by post, phone, email or otherwise. You may give me your Identity, Contact and Financial Information.
Automated technologies or interactions with my website, by using the web enquiry form. You may give me Identity, Contact and Financial Information.
Third parties or publicly available sources (third parties may be used in processing Identity, Contact and Financial categories of personal data).

Data accuracy

It is important that the data that I hold about you is accurate and up to date. In the event that your data changes please notify me so that I can update my records.

Use of your information

I may hold and process personal data that you provide to me in accordance with the GDPR.

The information that I collect and store relating to you is primarily used:

To enable me to provide services to you, to communicate with you and to meet my contractual commitments to you. This may include Identity, Contact, Financial and Transactional data.
To notify you about any changes to my business, such as improvements to the Website or service/product changes, that may affect my service or relationship with you. This may include Identity and Contact data.
If you are an existing customer, I may contact you with information about goods and services similar to those that were the subject of a previous sale to you. This may include Identity and Contact data
Where you have consented to receive my newsletters, to provide that to you. This may include Identity and Contact data.
Where I need to comply with a legal obligation. This may include Identity, Contact and Transactional data.
Where it is necessary for legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This may include all types of data.

Where I collect your data for marketing purposes I will always request your consent, at the point the data is collected, to use your data for that purpose.

I will only use your personal data for a reason other than the purpose for which it was originally obtained if I consider that I need to use it for that other purpose and have a legitimate interest in doing so.

Disclosure of your information

There are a range of circumstances where I may disclose your data to third parties. These include:

Regulatory bodies. I may disclose your data to regulatory bodies to comply with the law, to assist fraud protection and/or to minimise credit risk. This may include Identity, Contact and Transactional data.
My Suppliers. I may disclose your data to third parties that are involved in the fulfilment of my services to you. This may include Identity, Contact and Transactional data

I do not reveal information about identifiable individuals to advertisers, but I may, on occasion, provide them with Aggregated Data about my Website visitors and customers.

If you do not want me to share your data with third parties you will have the opportunity to withhold your consent to this when you provide your details to me on the form on which we collect your data, or you can do so by contacting me via the website.

Controlling the use of your data

Where I rely on consent as the lawful basis for processing your data you can revoke or vary that consent at any time.

If you do not want me to use your data or want to vary the consent that you have provided you can write to me via the website at any time.

Data storage and the transfer your data

As part of the services offered to you, for example through my website, the information you provide may be transferred to and stored in countries outside of the European Economic Area (EEA) owing to the use of remote website server hosts to provide the website and some aspects of the service, which may be based outside of the EEA, or use servers based outside of the EEA – this is generally the nature of data stored in “the Cloud”. It may also be processed by staff operating outside the EEA who work for one of my suppliers, e.g. my website server host, payment processing provider, or work for me when temporarily outside of the EEA.

A transfer of your personal data may happen if any of the servers are located in a country outside of the EEA or one of the service providers is located in a country outside of the EEA.

If you use the service while you are outside the EEA, your personal data may be transferred outside the EEA in order to provide you with these services.

If I transfer or store your personal data outside the EEA in this way, I will take steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this privacy policy. Where I use suppliers based in the US, I may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

Security

The transmission of information via the Internet or email is not completely secure. Although I will do my best to protect your personal data, I cannot guarantee the security of data while you are transmitting it to this site; any such transmission is at your own risk.

There are security measures in place to prevent your data from accidental, loss or disclosure. Once I have received your personal data, I will use strict procedures and security features to try to prevent unauthorised access.

In the event of a data breach I will notify the ICO and you in the event that the breach results in any likelihood of loss or damage to you.

Data retention

The length of time that I retain, and store data depends on the purpose for which it was collected. I will only store data for as long as is required to fulfil that purpose, or for the purpose of satisfying legal requirements.

It is a legal requirement that I keep certain data about clients and suppliers for at least six years. The type of data includes Contact, Identity, Financial and Transaction Data.

Where you have requested that I provide you with marketing materials I will retain your data until such time as consent is withdrawn by you.

Use of cookies

My Website uses cookies to gather information about your computer for services and to provide statistical information regarding the use of my Website. Such information will not identify you personally – it is statistical data about visitors to and usage of the Website. This statistical data does not identify any personal details whatsoever.

I may also gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive. They help to improve the Website and the service that I provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of my Website. Where we work with advertisers on my Website, my advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on my Website.

Your rights

The GDPR gives you a range of rights in relation to the personal data that we collect from. You have the right to:

Access your personal data. This right is commonly known as the ‘data subject access request’ and enables you to receive a copy of the personal data we hold about you. You will not need to pay a fee to access your personal data unless we can justifiably demonstrate that the request is repetitive or excessive. We will respond to all legitimate data access requests within one month, but we may need to obtain further information from you in order to confirm your identity and the legitimacy of the request.
Request update of the personal data. This enables you to have any incomplete or inaccurate data corrected.
Erasure of your personal data. This enables you to ask us to delete personal data where there is no justifiable reason for us continuing to retain and process it. We may not always be able to delete the data such as if there is an ongoing contractual relationship between us or if we are legally required to retain the data.
Object to processing of your personal data where we are relying on consent or my legitimate interests (or those of a third party) as the justification for processing the data.
Restrict the processing of your personal data. This enables you to ask us to change the processing of your personal data. For example, you may wish to vary the basis on which we contact you.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, machine-readable format.
Withdraw consent. Where we are relying on consent to process your personal data you may withdraw that consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

You can exercise these rights at any time by writing to us at the address detailed above, or by email to catherinejurycoaching@gmail.com

Third party links

You might find links to third party websites on my website. If you click a link to a third-party website and visit that site, you may be allowing that site to collect and share certain data about you. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Complaints

If you wish to raise a complaint regarding my use of your personal data then you can contact the Information Commissioner’s Office (ICO), who are the UK supervisory authority for data protection issues. (www.ico.org.uk).

If you have a concern, then I would welcome the opportunity to discuss this with you before you contact the ICO to see if I can resolve it.

Changes to this policy

I may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how I am protecting your personal data.

I welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact me.

Version: January 2022

full privacy policy

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